Frequently Asked Questions

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Getting started with Midwest Rural Roots is easy. Simply contact us to set up a consultation. During the consultation, we'll discuss your goals and needs for the project, and we'll develop a customized plan for your research. From there, we'll get to work uncovering your family's history. All I need to start is whom you want the tree based on; the starting couple. Some basic information about whom they are, general ages/locations, the rest is up to me! Choose a basic tree design template and size; we will work on design of colors/fonts etc after the research is completed and I have filled in the tree text and content. 

Complete research of the family for the tree, design of the family tree (adding in the names/dates/locations), customization of the tree design with color and fonts, a finished hi-resolution PDF and JPG of the tree for your sole use and to keep. (This means you can share with your family and print as many copies as you like). 

*Printing is the responsibility of the client including cost. I can help facilitate the printing at any location of your choosing.

At Midwest Rural Roots, we pride ourselves on our personalized approach to genealogy research. We work closely with each client to understand their unique needs and goals, and we tailor our research to meet those needs. Our ultimate goal is to help our clients uncover their family's unique story to the best of our ability.

If research proves unsuccessful, the project will be re-discussed with the client. At that time we will either refund the project deposit and cancel the project, or continue with what is known and complete what we can. If a project is completely undoable, 100% will be refunded to the client. What we can guarantee is 100% accuracy and no guess-work.

We take accuracy very seriously at Midwest Rural Roots. We use a variety of reliable sources to ensure that our research is as accurate as possible. Additionally, we verify all information through multiple sources to ensure that it is correct before including it in your family tree. If an answer such as a specific date is unknown it will be left blank and not guessed.

A deposit is required up front to begin a project of 50% of the total project price. At the completion of the project, the rest of the payment will be due. When payment is received in full, the family tree JPG and PDF will be released to the client and any and all other files that were requested and ordered. We accept Venmo, PayPal and Checks (will be cashed before project begins).